Frequently Asked Questions

Find answers and explore everything you need to know about your question

Is Generic Loan a registered financial company?
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Yes, we have a microfinance banking license to operate..

How is Generic Loan different from other financial institutions?
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Generic Loan serves as a one-stop destination for all of your financial requirements. We provide you with the best service possible in a timely manner from

Who can apply for loans?
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Individuals with a valid means of identification, and Corporate Organizations with valid registration documents.

How much loan am I eligible to collect?
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We give payday, retail and corporate loans.

For pay day loans, you are eligible to loans up to N100,000. For retail loans, you are eligible for loans up to $50,000. For corporate loans, you are eligible for loans up to $5,000,000.

All subject to terms and conditions.

Why do you need my identity?
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Your Identity is required to authenticate you and protect you from identity theft and fraud. Your Identity information is stored securely and it does not give us access to your bank account or transactions.

What documents do I need to apply for a loan?
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We will require your valid means of identification, financial records and bank statement.

Can I repay my loan in part or fully before the due date?
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Yes, you can repay your loan either fully or in part before maturity without penalty. We always encourage you to do so in order to strengthen your credit credibility.

What should I do if I need further help?
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You chat with any of our agents via the live chat on the website. You can also reach out by sending an email to info@genericloan.com

You can also call our phone lines: